ᛉ F.A.Q. ᛉ

Due to the nature of our business—where every item is custom-made from scratch specifically for the customer and is often sized or styled to unique specifications—we do not accept standard returns or exchanges.

Your satisfaction is our top priority. While we cannot accept returns, if you encounter any issues with your item (e.g., sizing error, defect, or unexpected damage upon arrival), please contact us immediately. We are always open to finding a fair and mutually agreeable solution that works for all parties, whether that involves repairs, adjustments, or other resolutions.

Tip: Please ensure all sizing measurements are accurate before ordering to avoid fit issues.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured locally in Lithuania. We ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Because your chainmail piece is hand-crafted from raw materials, our standard processing and production time is typically up to 7 business days before shipping.

While it does take time to meticulously craft and assemble each high-quality chainmail piece, the main reason for the 7 business day timeframe is that this is currently only a part-time job. We are working in other places and cannot always dedicate time to creating chainmail instantly. Thank you for your patience as we fit production around our other commitments!

Yes, absolutely! Every single item in our shop is created entirely from scratch. We personally coil our own wire, cut and form each individual ring, and then weave, assemble, and weld the final pieces. This ensures the highest level of craftsmanship and durability.

Since every item is already custom-made upon order, we are happy to discuss specific modifications, material choices, or unique designs you have in mind. Please contact us before placing your order to discuss feasibility and pricing.